MoreBoards® Privacy Policy .

We appreciate the trust you place in MoreBoards® and we are committed to respecting your privacy and the security of your personal information. We always welcome your questions and feedback. For privacy-related issues, please contact our Customer Service department.

Information We Collect

We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:

Place an order from our catalogs or on our website

Return an item or make an exchange

Inquire about our services

Request a catalog

Request color swatches

Inquire about a price match

Request a scheduled call

Enter a contest or sweepstakes

Are referred to us through a marketing promotion

Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To serve you best, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association’s privacy standards.

We also gather information about how visitors navigate through our website through cookies, session tags, and JavaScript.

Using Information We Collect

At MoreBoards®, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you have requested. As a result, your information may be used for the following purposes:

Process and track your order

Provide the services you request

Contact you about the status of an order

Send you catalogs or promotional offers we believe will be of interest to you

Customize our communications to you

Provide information concerning product recalls or products you have purchased

Improve our merchandise selection and customer service

Recognize you when you return to our website

Study how our customers navigate through our website and which products they request in site searches

If you set your browser to refuse cookies, please call us at place your order.

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, including credit card processing, shipping, email distribution, market research, and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than More Boards.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Your Choices

We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from More Boards or if you prefer to receive them less frequently, please contact us at the address shown below.

Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

How We Use Email

When you provide us with your email address, we may send you emails necessary to process your order or respond to a request.

It is our intent to send you promotional email only if you have agreed to receive it.

Updating or Reviewing your Information

To update your customer information (name, address, telephone number, or email address), please contact us at the address above. To protect your privacy, we will need to validate your identity before you update or review your information.

Security

It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request a catalog, or create an account on our website, your transactional information is transmitted in a safe, encrypted format using VeriSign SSL technology.

Privacy of Children on our website

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.